YOUR OPPORTUNITY

The Customer Logistics VMI Planner is responsible for inventory replenishment (VMI) into Distributor warehouses and minimizing Distributor out-of-stocks enabled by exceptional collaboration, proactive order management and strong Distributor engagement. Decisions are made daily based upon Distributor requirements in conjunction with optimizing service, cost, cash, and quality. Exceptional communication skills are required as this position deals directly with the Distributors and Commercial Sales along with various Supply Chain functions.

ABOUT YOU

A results-focused professional skilled at optimizing distributor relationships and supply chain processes. You drive continuous improvement, balance sales and supply chain goals, and foster collaboration to ensure operational excellence and customer satisfaction.

RESPONSIBILITIES - WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE

Strategic Planning:

• Develop and execute distributor replenishment strategies, ensuring alignment with organizational objectives and demand planning goals.
• Identify and implement opportunities for improving distributor performance, enhancing service offerings, and optimizing supply chain processes.

Operations Management:

• Oversee and manage distributor replenishment planning (DRP/VMI), ensuring recommended orders are generated and accurately feed into the forecast for supply planning.
• Monitor and manage finished goods inventory at distributor warehouses, collaborating with logistics to expedite deliveries as needed.
• Balance the demands of sales and supply chain goals to maintain excellent service levels and meet business objectives.
• Drive continuous improvements in business processes by leveraging critical thinking, sharing best practices, and ensuring appropriate alignment with cross-functional teams.

Stakeholder Management:

• Build and maintain strong business relationships with key stakeholders, including State, Commercial, and Finance teams.
• Serve as the single point of contact for distributors, ensuring their satisfaction through consistent interaction and communication.
• Act as the first point of escalation for Commercial/Sales teams, addressing any issues or concerns promptly.

Customer Relationship Management:

• Provide distributors with timely and accurate information regarding order status, logistics issues, and service updates.
• Lead regular collaborative meetings with internal and external partners to ensure optimal service and operational alignment.
• Proactively identify and resolve distributor issues/complaints, ensuring timely processing and resolution.

Financial Responsibility:

• Ensure the distributor maintains appropriate inventory levels through accurate VMI plans, with a focus on minimizing NSV and cash impact.
• Drive accurate forecasting and inventory management to influence finished goods inventory levels and maintain financial discipline.
• Ensure innovation orders meet expected timelines, maximizing NSV impact and minimizing delays.
• Identify and manage DPL opportunities, ensuring alignment with cash flow objectives.
• Proactively manage service issues to minimize escalations, protecting cash flow and business continuity.
• Performance Management & Process Improvement:
• Recommend improvements in order management processes (e.g., route-to-market, order lead time, order quantity) to enhance distributor performance.
• Conduct quarterly reviews of planning parameters to ensure alignment with distributor requirements and business goals.
• Lead efforts to simplify and streamline order management processes, enhancing efficiency and accuracy.

Change Management:

• Champion process improvements and the adoption of best practices in distributor management, ensuring seamless integration with supply chain goals.
• Lead change initiatives, driving alignment across teams and ensuring effective execution of new processes and improvements.

Compliance and Risk Management:

• Ensure that distributor issues, quality concerns, and product transfers are handled in compliance with internal processes and timelines.
• Safeguard the business against operational risks by maintaining robust relationships and communication channels with distributors.

SKILLS - THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY

• Deep understanding of Supply Chain, SMR, and VMI planning, with a preference for experience in the beverage alcohol industry (or a similar fast-paced sector).
• Highly motivated and energetic, with a proven ability to thrive in a fast-paced, ever-changing environment. Capable of tackling complex problems and driving innovative solutions.
• Strong grasp of logistics and inventory management concepts to streamline operations and optimize supply chain processes.
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and web-based applications, leveraging data and technology to drive strategic insights and decision-making.
• Exceptional organizational skills, with the ability to manage multiple priorities, plan effectively, and execute with precision.
• Demonstrated analytical capabilities, combining strategic thought with practical problem-solving to navigate challenges and capitalize on opportunities.
• Excellent written, verbal, and presentation skills, with the ability to communicate complex ideas and solutions clearly to cross-functional teams and leadership.
• Proven ability to develop strong, trusting relationships with customers, partners, and internal stakeholders, ensuring alignment and managing expectations effectively.
• Strong interpersonal skills, able to work seamlessly both independently and within a team environment to achieve shared goals.
• Expertise in distilling complex situations, ideas, and arguments into clear, actionable insights for diverse audiences across the organization.

At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.

• Belonging: You have a strong capacity to create a culture of ‘Belonging’, where people feel appreciated for who they are, what they do, and who they can become
• Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
• People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
• Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.
• Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you’re presented with
• Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience

Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person's identity. 

U.S. applicants have rights under Federal Employment Laws