Posted
11-Apr-2024
Job type
Full time
Country
Costa Rica, Poland
Location
Escazu, Warsaw
Lead recruiter
Giulia Aglieri Rinella
Function
All Finance
Reporting Line
Team Lead, BES.
On-site/Remote
Hybrid
Level of experience
Individual Contributor/Support (Non - Managers)
Contract type
Permanent

YOUR OPPORTUNITY

Your Opportunity

The OTC Rebates Sr. Analyst reports directly into the Rebates Team Lead and is responsible for delivering Best In-Class OTC service. Being responsible for rebates management with a strong priority in driving high level of process standardization and improvements in area.

Key responsibility areas are:
  • Rebates Management 
  • Drive process standardization and improvement and align the process to the upcoming technology changes impacting the area.
  • Meet and exceed customer service, SLA, and Key performance indicator targets.  
  • Identify strategic opportunities through which BES can drive additional value for Bacardi.
The role will also support other areas within order to cash including but not limited to cash applications, collections, credit, and risk, as necessary.

About You

Bacardi Enterprise Service is looking for high performing individuals who are success driven and interested in a career at Bacardi. This role will be responsible for executing rebate management processes and drive high level of standardization and efficiency into the process. 
  • The ideal candidate should have experience in OTC. Should excel at attention to details, analytical skills and should be action driven to succeed in this role.
  • The candidate must have proven experience performing as a senior analyst in roles that required strong communication with stakeholders. Should be advanced in English. A third language is a plus and with a finance or accounting background. 

RESPONSIBILITIES

With our consumer at the heart your key focus will be

  • Perform tasks related to Order to Cash within the Bacardi Enterprises Services, which serves over 84 legal entities and Corporate Headquarters operations for Americas and Europe.
  • Rebates Management: Manage all activities associated with rebates processing which includes creation, maintenance, and settlement.
  • Coordinate invoice coding.
  • Coordinate credit notes creation and posting.
  • Perform periodic status reports.
  • Analyse balances as well as Balance Sheet and P&L account to propose manual adjustments as necessary to assure financial information is properly stated. 
  • Perform rebate balance sheet and P&L accounts reconciliations.
  • Request and follow up on invoice and overspent approval.
  • Ensure proper controls are in place and comply with all SOX controls applicable to the processes. 
  • Prepare documentation for internal and external audits
  • Maintain a mindset of continuous improvement by constantly striving for ways to improve the processes efficiency and effectiveness. 
  • Interact and collaborate with local business partners to identify strategic opportunities through which BES can drive additional value for Bacardi.
  • Ability to handle multiple and changing priorities while working in a matrixed organization
  • Deliver best in class customer services to the organization to achieve our NPS targets. 
  • Superior communication skills, written and verbal, able to effectively address all levels within the organization.
  • Works cooperatively with the organization and is committed to the overall team objectives.
  • Experience communicating directly with senior leadership, including managing issue resolution at high levels in the organization.
  • Proven experience building business relationships with all levels of the organization.
  • Ability to work in a fast-paced environment and successfully manage a rapidly changing environment.
  • Oversee escalation and keep track of common mistakes and complaints.
  • Manage and execute processes for different areas of the organization including but not limited to cash applications, collections, credit, and risk as required.
  • Attend regular touchpoint meetings with key stakeholders (Commercial team, local finance, Customer Service and Logistics) to share results, challenges and require support. 
  • Create and update process documentation/maps to ensure business continuity. 
  • Consistently propose, meet, or exceed Service Level Agreements and Key Performance Indicators. 
  • Be a role model of our company pillars: Fearless, Family and Founders Mentality. 
  • Setting up commitments, scheduling monthly or regular lets talks, keep and work on primo profile and development. 

SKILLS & EXPERIENCE

The skills and experience needed to create your legacy
  • From three to five years of working experience ideally working in one or more of the Order to Cash areas: (cash application, credit management, collections, rebates, billing, disputes management, etc) 
  • Advanced in English (third language is a plus Italian, German, Portuguese, French)
  • Finance Background. 
  • Experience using SAP platform.
  • Strong analytical, diagnostic, and problem-solving skills. 
  • Ability to prioritize tasks and manage his/her time efficiently. 
  • Ability to push creative thinking beyond the boundaries of existing company practices and mindsets. 
  • Detail oriented with the ability to capture information in a clear, concise manner and can adapt information for various audiences.
  • Intermediate knowledge in Excel.
  • Bachelor student or equivalent in Accounting or finance.
  • Proficient user of basic office applications (Word, Power Point and Outlook).
  • Proactive individual that can collaborate and build effective relationships across all levels of the organization.
  • Works well in a team environment and is a self-starter that continuously is thinking on how things can be done better requiring minimal direction and support. 
  • Knowledge of standard business practices and professionalism in a customer service environment 
  • Works well in a team environment and is a self-starter that continuously is thinking on how things can be done better requiring minimal direction and support. 
  • Knowledge of standard business practices and professionalism in a customer service environment 
The following experiences are preferred:
  • Experience in the Spirits and/or FMCG industry is a distinct advantage.
  • Third language is a plus
Personal Qualities
  • Be a skilled communicator and conflict resolution  
  • Has drive / personal presence.
  • Intellectually rigorous, sees many angles to issues; brings a breadth of views
  • Be adaptable and flexible
  • Healthy dissatisfaction with the status quo.
  • Be a self-aware/personal improver. 

LEADERSHIP AGILITY

At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.

  • Belonging: You have a strong capacity to create a culture of ‘Belonging’, where people feel appreciated for who they are, what they do, and who they can become
  • Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
  • People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
  • Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.
  • Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you’re presented with
  • Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience


Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person’s identity. 


U.S. applicants have rights under Federal Employment Laws.

PERKS OF WORKING WITH US

At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance.

Compensation, Paid Time Off & Retirement

  • Competitive Pay Package
  • Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community)
  • Retirement/Pension Plan

Health & Wellbeing

  • Medical, Critical Illness, and Life Insurance
  • Calm Meditation App subscription (free)
  • Employee Assistance Programs
  • Best-in-class, family-friendly, and inclusive leave policies

Additional Benefits

  • Flexible work arrangements (depending on role/office/site location)
  • Access to E-learning Platforms and Career Development programs
  • Travel Discounts ( i.e., hotel and car rental)
  • And much more!
The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change.

Some benefits may be subject to an employee contribution.

Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand.

Be a Part of Our Culture

BE                  Fearless

We empower our teams to question, challenge and innovate.

This means adopting an agile mindset, being comfortable with trying new things and taking risks, without being reckless.

BEHAVE LIKE Family

We treat each other, and our communities, like family. Always.

We are all ‘Primos’ (Spanish for cousins) at Bacardi. Being part of the family gives you the support you need to be the best you can be.

THINK LIKE A Founder

The spirit of entrepreneurship is at the heart of everything we do.

Everyone at Bacardi sees this business as their own. We do the right thing for the business and take accountability for our work.

LIFE INSIDE BACARDI Career Stories

Be Fearless, act like a Founder.

Follow our Primos on their journey to success. Where did they start and what’s it like to work for Bacardi? You too can be part of our story.

Watch our career stories