Job type
Full time
Lead recruiter
Katsiaryna Brashko
All Finance
Reporting Line
OTC Supervisor
Level of experience
Individual Contributor/Support (Non - Managers)
Contract type


Your Opportunity

The OTC Sr. Analyst, reports directly to the OTC Accounts Receivable Team Lead/Supervisor of Global Shared Services Center in support of its mission to leverage resources on a global scale using shared services to reduce costs, maintain or increase customer service and build new capabilities. Responsibilities include the delivery of Best In-Class OTC processes in accordance with negotiated Service Level Agreements. 

About You
  • The Senior Analyst position is a highly competitive role structured to strengthen accounting and finance competencies.
  • You will be managing proper collection activities for Strategic clients and efforts to ensure timely and accurate recovery, Reconcile the accounts in SAP and make sure that customer deductions and disputes are properly handled and resolved.
  • You will work in a multicultural environment with a team spread in eight different locations. 
  • Communication and interpersonal relationships are highly value skills in our organization. 
  • Your proactiveness and results driven mindset will be crucial for your success.


With Our Consumer At The Heart Your Key Focus Will Be:
  • Execute the collections process cycle (customer contact, escalations, legal referrals, etc.) to accelerate cash collections, and reduce DSO and overdue percentage.
  • Daily reconciliation of strategic accounts in SAP. 
  • Create a monthly collections strategy to make sure targets are achieved.
  • Coordinating with the Rebates and Customer Services teams to provide visibility of deductions and a prioritization of cases to be tackled.
  • Completion of monthly tasks such as SOX controls, reports and information delivered to key stake holders.
  • Coordinating with the Cash Apps team to make sure accounts are reconciled and payments are applied accordingly.
  • Becoming a problem solver of issues reported by customers and key stake holders. Manage escalation and keep track of common mistakes and complaints.
  • Keeping track and providing visibility of trends that produces un-collectability (Disputes/claims, Rebates deductions, returns, etc.)
  • Conduct regular touchpoint meetings with key stakeholders (Commercial team, local Finance, Customer Service and Logistics) to share results, challenges and require support.
  • Ensuring a high level of global process efficiency and effectiveness.


The Skills And Experience Needed To Create Your Legacy:
  • Minimum of 3 years of experience in collection. If managed Key / Strategic accounts portfolio is plus. 
  • Experience working in Shared Services environments.
  • Language: Polish native level – English Intermediate/Advanced – any other languages is a plus.   
  • Strong Excel skills.
  • Strong Account´s reconciliations skills.  
  • Strong customer service skills. Able to strength clients and sales relationship. 
  • Finance Service Background 
  • Experience using SAP platform.
  • Strong analytical, diagnostic, and problem-solving skills.
  • Ability to prioritize tasks and manage time efficiently.
  • Ability to push creative thinking beyond the boundaries of existing company practices and mindsets.
  • Detail oriented with the ability to capture information in a clear, concise manner and can adapt information for various audiences.
  • Proactive individual that can collaborate and build effective relationships across all levels of the organization.
  • Works well in a team environment and is a self-starter that continuously is thinking on how things can be done better requiring minimal direction and support.
  • Knowledge of standard business practices and professionalism in a customer service environment.
  • Advanced knowledge of MS Office 


What We Offer
  • Private healthcare (Medicover)
  • MyBenefit cafeteria system or co-funding for the MultiSport card
  • Health and accident insurance (Unum)
  • Employee shop
  • Employee Pension Program
  • Social Benefits Fund
  • Working on interesting projects in a dynamic environment and friendly atmosphere
  • Work in hybrid mode (60% office in Warsaw/40% home office)


At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.

  • Belonging: You have a strong capacity to create a culture of ‘Belonging’, where people feel appreciated for who they are, what they do, and who they can become
  • Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
  • People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
  • Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.
  • Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you’re presented with
  • Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience

Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person’s identity. 

U.S. applicants have rights under Federal Employment Laws.


At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance.

Compensation, Paid Time Off & Retirement

  • Competitive Pay Package
  • Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community)
  • Retirement/Pension Plan

Health & Wellbeing

  • Medical, Critical Illness, and Life Insurance
  • Calm Meditation App subscription (free)
  • Employee Assistance Programs
  • Best-in-class, family-friendly, and inclusive leave policies

Additional Benefits

  • Flexible work arrangements (depending on role/office/site location)
  • Access to E-learning Platforms and Career Development programs
  • Travel Discounts ( i.e., hotel and car rental)
  • And much more!
The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change.

Some benefits may be subject to an employee contribution.

Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand.

Be a Part of Our Culture

BE                  Fearless

We empower our teams to question, challenge and innovate.

This means adopting an agile mindset, being comfortable with trying new things and taking risks, without being reckless.


We treat each other, and our communities, like family. Always.

We are all ‘Primos’ (Spanish for cousins) at Bacardi. Being part of the family gives you the support you need to be the best you can be.


The spirit of entrepreneurship is at the heart of everything we do.

Everyone at Bacardi sees this business as their own. We do the right thing for the business and take accountability for our work.


Be Fearless, act like a Founder.

Follow our Primos on their journey to success. Where did they start and what’s it like to work for Bacardi? You too can be part of our story.