Job type
Full time
United States of America
Louisville, KY
Reporting Line
SQS Lead, NAM Region
Level of experience
Professional (Management)
Contract type


Responsibility for providing Quality Assurance direction to the Louisville Distilling Company business entities to include Angel’s Envy Production Facilities.  Develop and maintain a systematic approach to ensure the products manufactured by Louisville Distilling Company meet customer and Global Quality expectations and achieves superior quality and reliability levels.  Effectively hire, manage, train, develop, motivate, and evaluate department staff.


·         Oversees, directs, and manages the Quality Assurance function to ensure highly disciplined compliance with all product and process quality parameters and standards including specifications, approved methods, procedures, practices, and systems.

    • Product and process quality management systems
    • Consumer/Customer complaint investigation, response, resolution, and tracking
    • Product quality evaluation
    • “Quality Hold” program, defect monitoring, resolution, and tracking

·         Ensures highly disciplined compliance with all regulatory and company defined beverage safety and sanitation standards, systems, procedures, and practices to guarantee absolute quality of our products and packaging including:

    • Supplier audits/certifications,
    • Inbound inspection imported products
    • Inbound inspection industrial materials
    • Microbiological testing
    • Lot tracking
    • Sanitation
    • HACCP/Food Safety
    • ’s
    • Quality Systems
    • Well/Municipal water
    • Waste water
    • FDA (Food and Drug Administration)
    • TTB (Tax and Trade Bureau)

·         Oversees HACCP/ISO programs and training (Business Management/Quality Management Systems) and related activities to ensure operational compliance (i.e., training, internal and external audits, certification, and management review).

·         Manages technical packaging function and responsible for administering line trials, analyzing data and making recommendations. Facilitates product, package, and process troubleshooting.

·         Provides technical assistance to Research and Development or other laboratories in developing, testing, and documenting new or improved products, procedures, and methods.

·         Conducts audits of suppliers’ processes, products, and quality systems.  Evaluates and coordinates corrective action follow-ups.

·         Meets with suppliers to discuss and resolve any potential or existing quality issues.

·         Prepares various reports and documents and administers the research, submission and documentation for Operations Director, Global Quality, Bacardi Martini and internal matters as required or regulated.

·         Leads the Quality Initiative in support of Operations, including leadership role on Continuous Improvement Teams within plant/company.

·         Ensures open communications are maintained between departments key to the quality goal.

·         Develops skills within the Operations group to ensure effective build-in quality into of the production process.

·         Develops, implements, and sustains new methods and procedures to drive improvements in overall quality and beverage safety and install performance improvement measurement tools to monitor progress.

·         Proactively researches and recommends enhancements to product quality, procedures, equipment, and management practices.

·         Develops, coaches, and mentors Supervisors and analysts at all levels.

·         Conducts and organize training for department/company.

·         Directly supervises and conducts performance appraisals of all direct reports and ensures all department evaluations are completed in a timely manner.

·         Ability to travel, work overtime and outside normal schedule as required.

·         Performs all other duties as assigned or requested.


Minimum Education

·         BS Degree in Chemistry, Biology, Food Science with Packaging Certification

·         Advanced degree desired

Minimum Experience

·         7-10 years’ experience Laboratory Quality Assurance environment and manufacturing.

·         7–10 years management experience

·         ISO Lead Auditor certification or training completed in the last three years or complete within the first year in the role.

·         Must possess and exhibit strong ability to work cohesively with others to accomplish company objectives.

·         Proficient working knowledge in applying general good laboratory practices and procedures demonstrating necessary safety training and exposures. 

·         Possess and demonstrate strong project management skills.

·         Self-motivated and dependable with ability to motivate others.            

·         Strong leadership capabilities with ability to get results through mentoring skills, to foster team-based approach to decision making.                       

·         Effective delegation skills, ability to think quickly, creatively and challenge team to do the same.

·         Exhibit flexible approach and willingness to work off shifts and weekends to accomplish goals.

·         Possess broad background including, but not limited to establishing and maintaining budgets, quality management strategies and philosophies.

·         Possess and demonstrate strong and effective training capability.

·         Excellent and polished presentation skills

·         Ability to handle stressful, fast-paced, rapidly changing environment.

·         Must be detailed oriented and have the ability to multi-task.

·         Must possess strong facilitation, confrontation and negotiating skills.

·         Excellent organizational, follow up, oral & written communication skills.

·         Strong math skills including statistical analyses.

·         Proficient personal computer and software skills

·         Effective problem-solving abilities

·         Excellent interpersonal skills to function as a team member and leader with a strong commitment to team concept

·         Strong working knowledge of Lean Manufacturing, Six Sigma, ISO 9001, ISO 14001, & OHSAS 45001

Your ability to operate and navigate seamlessly within the matrix will be critical for your success in this role and of the function.  


·         Convey information to local management, regional & global Quality, and other relevant support functions, Region management and markets when required.

·         Adapt and Exchange (reach agreement with):

·         Influence (affect change): any party impacting the Quality of the products.

·         Negotiate with: R&D, Packaging Development and Procurement for relevant Quality specifications.


·         Convey information to customers & local authorities only when required and under the control of market or legal

·         Adapt and Exchange (reach agreement with):

·         Influence (affect change): any party impacting the Quality of the products.

·         Negotiate with suppliers for relevant Quality specifications.

Corporate Citizenship/Responsibility

·         Participate in and support the BBC Business Continuity Plan

·         Adhere to all environmental, health, and safety guidelines and regulations.

·         Promote and support the Bacardi Corporate Quality Policy

·         Promote and support the Bacardi Corporate Social Responsibility Program

Protective Clothing

·         All protective equipment as required by the company policy and/or State law.


At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.

  • Belonging: You have a strong capacity to create a culture of ‘Belonging’, where people feel appreciated for who they are, what they do, and who they can become
  • Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
  • People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
  • Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.
  • Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you’re presented with
  • Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience

Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person’s identity. 

U.S. applicants have rights under Federal Employment Laws.


At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance.

Compensation, Paid Time Off & Retirement

  • Competitive Pay Package
  • Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community)
  • Retirement/Pension Plan

Health & Wellbeing

  • Medical, Critical Illness, and Life Insurance
  • Calm Meditation App subscription (free)
  • Employee Assistance Programs
  • Best-in-class, family-friendly, and inclusive leave policies

Additional Benefits

  • Flexible work arrangements (depending on role/office/site location)
  • Access to E-learning Platforms and Career Development programs
  • Travel Discounts ( i.e., hotel and car rental)
  • And much more!
The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change.

Some benefits may be subject to an employee contribution.

Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand.

Be a Part of Our Culture

BE                  Fearless

We empower our teams to question, challenge and innovate.

This means adopting an agile mindset, being comfortable with trying new things and taking risks, without being reckless.


We treat each other, and our communities, like family. Always.

We are all ‘Primos’ (Spanish for cousins) at Bacardi. Being part of the family gives you the support you need to be the best you can be.


The spirit of entrepreneurship is at the heart of everything we do.

Everyone at Bacardi sees this business as their own. We do the right thing for the business and take accountability for our work.


Be Fearless, act like a Founder.

Follow our Primos on their journey to success. Where did they start and what’s it like to work for Bacardi? You too can be part of our story.