Job type
Full time
United States of America
Jacksonville, FL
Lead recruiter
Janiqua Davis
All Operations
Reporting Line
Safety, Quality and Sustainability Lead
Level of experience
Professional (Management)
Contract type


What does a Quality Assurance Manager do? 

This role will be accountable for the management of the Quality function comprised of a multi- disciplined team of Quality professionals delivering accurate analytical results and ensuring best practices, standards, policies & training are effectively implemented.  Responsible for compliance to the Global Quality Manual and ensuring integrity of our ISO systems.

About You

  • BS Degree in Chemistry, Biology, Food Science.  Advanced degree preferred    
  • 5+ years leadership experience in a Quality function and laboratory management    
  • Demonstrated success implementing and leading organizational change
  • Strong interpersonal and communication skills working across multiple level of the organization. 


With Our Consumer at the Heart, your Key Responsibilities Will Be:

  • Accountable for the development and implementation of the Quality 1-3 year plan in line with the SQS strategy 
  • Engage with the broader SQS team to build and execute the site business plan
  • Provide leadership, direction and development of the Quality Laboratory and QA Packaging Teams
  • Expertly use the QMS to ensure compliance with Company, Legislative and International standards.
  • Build and lead a culture of “Right First Time” Quality and Continuous Improvement across the operation. 
  • Ensure that internal processes, standards, tools and metrics are aligned to consistently deliver premium quality
  • Lead and track RCA/CAPA performance and report performance metrics to Senior Management
  • Track & Trend packaging material non-conformances through NCR database.  Work with Suppliers to correct.
  • Provide packaging material performance & quality information for the Quarterly Business Review meetings
  • Monitor CIP and identify areas of opportunity for increased consistency and performance
  • CAPEX and operational budgets plans delivered in line with business commitments.
  • Sponsor and ensure use of the InfinityQS ENACT database and LIMS software 
  • Timely communication to the broader Supply Chain in the event of Quality situations affecting the business.
  • Provide leadership and support of the VAP packaging operations at the Distribution Center
  • Assist SQS Lead with projects and special assignments as directed


The Skills and Experience Needed to Create Your Legacy: 
  • Outstanding communication skills at all levels within the Global Matrix Organization, suppliers & customers
  • Excellent interpersonal skills as a team member and leader with a strong commitment to team building
  • Demonstrated success implementing and leading organizational change.
  • Leadership experience in deployment of advanced Quality strategies
  • In-depth knowledge of leading-edge Quality methodologies and instrumentation
  • Ability to align/engage the management team to deploy best practice
  • Strong working knowledge of Lean Manufacturing, Six Sigma, ISO 9000, HACCP and Food Defense measures  
  • ISO Lead Auditor certification or audit experience 
  • Coach & mentor direct reports providing developmental support to grow performance and potential of the individual
  • Foster continuous improvement through implementation of development plans to drive performance and potential


At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.

  • Belonging: You have a strong capacity to create a culture of ‘Belonging’, where people feel appreciated for who they are, what they do, and who they can become
  • Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
  • People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
  • Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.
  • Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you’re presented with
  • Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience

Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person’s identity. 

U.S. applicants have rights under Federal Employment Laws.


At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance.

Compensation, Paid Time Off & Retirement

  • Competitive Pay Package
  • Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community)
  • Retirement/Pension Plan

Health & Wellbeing

  • Medical, Critical Illness, and Life Insurance
  • Calm Meditation App subscription (free)
  • Employee Assistance Programs
  • Best-in-class, family-friendly, and inclusive leave policies

Additional Benefits

  • Flexible work arrangements (depending on role/office/site location)
  • Access to E-learning Platforms and Career Development programs
  • Travel Discounts ( i.e., hotel and car rental)
  • And much more!
The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change.

Some benefits may be subject to an employee contribution.

Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand.

Be a Part of Our Culture

BE                  Fearless

We empower our teams to question, challenge and innovate.

This means adopting an agile mindset, being comfortable with trying new things and taking risks, without being reckless.


We treat each other, and our communities, like family. Always.

We are all ‘Primos’ (Spanish for cousins) at Bacardi. Being part of the family gives you the support you need to be the best you can be.


The spirit of entrepreneurship is at the heart of everything we do.

Everyone at Bacardi sees this business as their own. We do the right thing for the business and take accountability for our work.


Be Fearless, act like a Founder.

Follow our Primos on their journey to success. Where did they start and what’s it like to work for Bacardi? You too can be part of our story.