Job type
Full time
Gurgaon, Mumbai
Reporting Line
Regional Manager India GTR
Level of experience
Individual Contributor/Support (Non - Managers)
Contract type


Your Opportunity

In this role as Customer Planner GTR you will provide the regional India team with value-adding customer management, planning, support and analysis to ensure we further build our core brands and achieve our strategic and financial targets.

About You

Are you a highly organised individual with a curious nature?  Will you be FEARLESS in your thinking and approach to a wide variety of tasks?  Do you want to join a commercially dynamic FAMILY which operates with a FOUNDER’s mentality in everything that they do?

The India Regional team needs to continuously evolve and be at the forefront of Global Travel Retail, pushing boundaries and leading from the front – if you have not just the skillset that we are looking for but also that mentality, then this role could be a great step for you.


With our consumer at the heart your key focus will be

Customer Management:
  • Pro-active communication with India Regional Customers
  • Management of S&OP process (forecast, stock) end to end for India regional customers together with S&OP team
  • Manage, upload and communicate all information about product & price changes
  • Track, validate and process all invoices
  • Ad hoc customer requests
Customer Planning:
  • Support Regional managing and controlling A&P budget
  • Track, validate and process all incoming A&P invoices 
  • Manage back commission and price off process including accruals on a monthly base.
  • Support Regional Manager in monthly, quarterly, and annual data management.
  • Support Regional Team in preparing budget & LE submissions.
Promotion Management:
  • Plan, coordinate, implement and review promotions.
  • Communicate with Agencies, Customer Marketing and customers
  • Order POS material and handle POS warehouse and invoices


The skills and experience needed to create your legacy
  • Ability to work in cross functional teams.
  • Excellent communicator & team player
  • Customer focused, strong planning & organization skills
  • Ability to prioritize when faced with ad hoc situations.
  • Financial understanding
  • Good IT skills (MS Office, SAP, SRM)
  • Fluent in English, Hindi & Regional Indian language
Personal Qualities
  • Sound professional experience in customer management/back office in Global Travel Retail or Domestic Market
  • Experience in the Spirits Industry and/or Beverages is an advantage. 
  • Experience in the GTR channel is an advantage


At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.

  • Belonging: You have a strong capacity to create a culture of ‘Belonging’, where people feel appreciated for who they are, what they do, and who they can become
  • Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
  • People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
  • Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.
  • Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you’re presented with
  • Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience

Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person’s identity. 

U.S. applicants have rights under Federal Employment Laws.


At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance.

Compensation, Paid Time Off & Retirement

  • Competitive Pay Package
  • Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community)
  • Retirement/Pension Plan

Health & Wellbeing

  • Medical, Critical Illness, and Life Insurance
  • Calm Meditation App subscription (free)
  • Employee Assistance Programs
  • Best-in-class, family-friendly, and inclusive leave policies

Additional Benefits

  • Flexible work arrangements (depending on role/office/site location)
  • Access to E-learning Platforms and Career Development programs
  • Travel Discounts ( i.e., hotel and car rental)
  • And much more!
The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change.

Some benefits may be subject to an employee contribution.

Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand.

Be a Part of Our Culture

BE                  Fearless

We empower our teams to question, challenge and innovate.

This means adopting an agile mindset, being comfortable with trying new things and taking risks, without being reckless.


We treat each other, and our communities, like family. Always.

We are all ‘Primos’ (Spanish for cousins) at Bacardi. Being part of the family gives you the support you need to be the best you can be.


The spirit of entrepreneurship is at the heart of everything we do.

Everyone at Bacardi sees this business as their own. We do the right thing for the business and take accountability for our work.


Be Fearless, act like a Founder.

Follow our Primos on their journey to success. Where did they start and what’s it like to work for Bacardi? You too can be part of our story.