Job type
Full time
Lead recruiter
Daniela Duran Chaves
Supply & Logistics
Reporting Line
Customer Service & Logistics Manager
Level of experience
Individual Contributor/Support (Non - Managers)
Contract type


Your Opportunity

We are uniquely positioned to see the supply chain end to end, from the sourcing of our materials all the way through to the positioning of our iconic brands in the market. Join us & become both the voice of the customer for supply & the integrator across Sales, Marketing & Finance.

Your focus will be on optimizing our customer partnerships, through excellence in order-to-invoice management and value creation projects. In addition, you will be providing our Commercial & Planning teams with insights from our customers via detailed understanding of their systems & processes at store & depot level.  You will facilitate the execution of Promotions, developing the most accurate forecast with the Customer for upcoming activities.

The role will involve collaborative joint project initiatives to improve On Shelf Availability/Service, Delivery Efficiency, & Cost.

About You 

We want people who are highly motivated, ready to commit & take the plunge to make their mark in a successful company.  This will be a career – not just a job! 


With our Consumer at the heart, your key focus will be to:
  • Build sustainable relationships of trust through open and interactive communication with our customers and internal stakeholders.
  • Joint Value Creation & Collaboration activities with the Customer to improve Service, Delivery Efficiency, Sustainability & Cost.
  • Responsible for the end-to-end Order-to-Invoice process: Manage orders from customers in SAP, deliveries and dispatch notes, invoices and credit notes.
  • Working with Customers to develop the most accurate forecast for promotional activities, new listings, product changes & events to maintain excellent On Shelf Availability, Forecast Accuracy & Service Level.  Drive sales by optimising flow of stock to shelf.
  • Provide insight to Planning Teams by using Customer Systems at both store & depot level.  Report, analyse & deliver on KPIs by implementing continuous improvement activities related to availability, inventory, forecasting, execution of promotional events & value creation.
  • Key interactions will be with the Customer Supply Chain Teams & Bacardi’s Key Account Manager to ensure that the commercial & supply chain strategy & communication is fully aligned


The Skills & Experience needed to create your legacy
  • Ability to build relationships & be a strong team player both within Customer & Bacardi.
  • Service mindset, taking ownership to resolve customer issues with a proactive approach to issues & opportunities as well as understand the financial impact of decisions.
  • Track record of delivery in Customer Service including good experience with managing customer requirements.  Will ideally have a supply chain background including forecasting responsibilities. 
  • Intermediate level at Microsoft Excel (able to use VLOOKUP & Pivot Tables)
  • Good interpersonal, communication & relationship management skills including ability to influence & communicate at all levels.
  • High levels of numeracy & logical reasoning; ability to assimilate & act on complex data & information.
  • SAP experience beneficial however training will be provided in role
  • Language skills: Working proficiency in Dutch & English
Personal Qualities
  • We want people who are highly motivated, ready to commit & take the plunge to make their mark in a successful company.  


At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.

  • Belonging: You have a strong capacity to create a culture of ‘Belonging’, where people feel appreciated for who they are, what they do, and who they can become
  • Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
  • People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
  • Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.
  • Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you’re presented with
  • Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience

Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person’s identity. 

U.S. applicants have rights under Federal Employment Laws.


At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance.

Compensation, Paid Time Off & Retirement

  • Competitive Pay Package
  • Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community)
  • Retirement/Pension Plan

Health & Wellbeing

  • Medical, Critical Illness, and Life Insurance
  • Calm Meditation App subscription (free)
  • Employee Assistance Programs
  • Best-in-class, family-friendly, and inclusive leave policies

Additional Benefits

  • Flexible work arrangements (depending on role/office/site location)
  • Access to E-learning Platforms and Career Development programs
  • Travel Discounts ( i.e., hotel and car rental)
  • And much more!
The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change.

Some benefits may be subject to an employee contribution.

Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand.

Be a Part of Our Culture

BE                  Fearless

We empower our teams to question, challenge and innovate.

This means adopting an agile mindset, being comfortable with trying new things and taking risks, without being reckless.


We treat each other, and our communities, like family. Always.

We are all ‘Primos’ (Spanish for cousins) at Bacardi. Being part of the family gives you the support you need to be the best you can be.


The spirit of entrepreneurship is at the heart of everything we do.

Everyone at Bacardi sees this business as their own. We do the right thing for the business and take accountability for our work.


Be Fearless, act like a Founder.

Follow our Primos on their journey to success. Where did they start and what’s it like to work for Bacardi? You too can be part of our story.