Posted
07-Aug-2024
Job type
Full time
Country
Costa Rica
Location
Escazu
Lead recruiter
Giulia Aglieri Rinella
Function
All Finance
Reporting Line
Team Lead
On-site/Remote
On-site
Level of experience
Individual Contributor/Support (Non - Managers)
Contract type
Permanent

YOUR OPPORTUNITY

Your Opportunity

The Rebates Analyst, reports directly to the OTC Rebates Team Lead in support of its mission to expand the BES OTC footprint using shared services to reduce costs, maintain or increase customer service, and build new capabilities. Compromised to deliver best in class services for the OTC processes in accordance with negotiated Service Level Agreements.

Key responsibility areas are:
  • Rebates Management: Support all activities associated with rebates processing which includes creation, maintenance and closure and perform periodic status reports.
  • Support all back-office activities for rebates processing including management of rebates agreements and accrual adjustments.  
  • Meet and exceed customer service, SLA, and Key performance indicator targets.  
  • Identify opportunities within his process to enrich the quality and service of his daily activities.
  • Support Sr. Analyst in all rebate management activities
  • The role will also support other areas within order to cash including but not limited to cash applications, collections, credit & risk and master data as necessary.
About You

Bacardi Enterprise Service is looking for high performing individuals who are success driven and interested in a career at Bacardi. This role will be responsible for executing rebate management support, provide periodic reports, submit credit notes, and attend customer inquiries. 

The ideal candidate should have experience in OTC. Should have great attention to details, analytical skills and should be action driven to succeed in this role.

RESPONSIBILITIES

With our consumer at the heart your key focus will be
  • Meet, or exceed Service Level Agreements and Key Performance Indicators. 
  • Maintain a mindset of continuous improvement by constantly striving for ways to improve the processes. 
  • Works cooperatively with the organization and is committed to the overall team objectives.
  • Understand the e2e of the Rebates process 
  • AP Management (payment status, open items follow up, ap transfer, clearings)
  • Use and knowledge of agreements management tools: Anaplan, Samba, Vistex, Amalia and SAP
  • Support the Jr Analyst on the creation and modification of Rebate Agreements as per local market request.
  • Close rebate agreements as per local market request.
  • SysAid ticket assignment & resolution upon deadline and Agreed SLAs
  • Support coding & invoice approval process when needed 
  • Support stakeholders via phone or teams when required.
  • Back up approver of invoices
  • Create and maintain the process mapping and documentation of the activities assign to the Rebates Analyst role.
  • Support Sr. Analyst with the internal and external audit requests.
  • Perform periodic rebates status reports and Sox control 

SKILLS & EXPERIENCE

The skills and experience needed to create your legacy
  • Ability to handle multiple and changing priorities while working in a matrixed organization
  • Analyze a situation, detect an opportunity and not limited to propose different solutions.
  • Analytical, diagnostic, and problem-solving skills 
  • Previous experience or current studies in areas such as accounting, finance or administration
  • Detail oriented with the ability to capture information in a clear, concise manner
  • Maintain a mindset of continuous improvement by constantly striving for ways to improve the processes 
  • Deliver best in class customer services to the organization to achieve our NPS targets 
  • Knowledge of standard business practices and professionalism in a customer service environment 
  • Proven experience building business relationships with upper management
  • Strong communication skills, written and verbal, able to effectively address all levels within the organization
  • Full understanding of the process and capable to document and map it to ensure business continuity
  • Works well in a team environment and is a self-starter that continuously is thinking on how things can be done better  
  • Healthy dissatisfaction with the status quo
  • Intermediate knowledge of Microsoft 365 (Word, Power Point, Excel, Outlook)
  • Be adaptable and flexible
  • Be a self-aware/personal improver
  • English: High Intermediate to Advance (75%-90%)
  • Meet or exceed KPIs, Targets and Service level agreements 
  • Ability to prioritize tasks and manage his/her time efficiently and comply with deadlines
  • Ability to handle and understand the complexities and specifics of multiple markets 
  • Advocate of the Bacardi Culture
  • Minimum 2 years of experience in an OTC related area or other areas of BES organization
  • Works well under pressure
  • Other Languages are a plus
Personal Qualities
  • Be a skilled communicator 
  • Has driven / personal presence.
  • Intellectually rigorous, sees many angles to issues; brings a breadth of views
  • Be adaptable and flexible
  • Healthy dissatisfaction with the status quo.
  • Be a self-aware/personal improver. 

LEADERSHIP AGILITY

At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.

  • Belonging: You have a strong capacity to create a culture of ‘Belonging’, where people feel appreciated for who they are, what they do, and who they can become
  • Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
  • People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
  • Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.
  • Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you’re presented with
  • Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience


Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person’s identity. 


U.S. applicants have rights under Federal Employment Laws.

PERKS OF WORKING WITH US

At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance.

Compensation, Paid Time Off & Retirement

  • Competitive Pay Package
  • Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community)
  • Retirement/Pension Plan

Health & Wellbeing

  • Medical, Critical Illness, and Life Insurance
  • Calm Meditation App subscription (free)
  • Employee Assistance Programs
  • Best-in-class, family-friendly, and inclusive leave policies

Additional Benefits

  • Flexible work arrangements (depending on role/office/site location)
  • Access to E-learning Platforms and Career Development programs
  • Travel Discounts ( i.e., hotel and car rental)
  • And much more!
The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change.

Some benefits may be subject to an employee contribution.

Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand.

Be a Part of Our Culture

BE                  Fearless

We empower our teams to question, challenge and innovate.

This means adopting an agile mindset, being comfortable with trying new things and taking risks, without being reckless.

BEHAVE LIKE Family

We treat each other, and our communities, like family. Always.

We are all ‘Primos’ (Spanish for cousins) at Bacardi. Being part of the family gives you the support you need to be the best you can be.

THINK LIKE A Founder

The spirit of entrepreneurship is at the heart of everything we do.

Everyone at Bacardi sees this business as their own. We do the right thing for the business and take accountability for our work.

LIFE INSIDE BACARDI Career Stories

Be Fearless, act like a Founder.

Follow our Primos on their journey to success. Where did they start and what’s it like to work for Bacardi? You too can be part of our story.

Watch our career stories